Nokia e63
After the awesomeness that Sony Ericsson has given me over the past 4 years, it was time for a change. Ever since I saw it a month ago or something, my want for it grew.
Yesterday I got it in my grubby, cold hands, and this is what I found on the details:
Something wrong? A drain? Really?
Anyway, I wanted to keep my old number because its such a hassle telling everyone a new one. I came in the store today do ask a few questions...
I needed to ask- How long will porting take (transferring my old number)?
- Is Windows Live Messenger (WLM) unlimited?
First I went to the official 3 store..
Answer to question 1: "If it hasn't happened by now.. its a problem on Optus' end." Understandable... I would assume so since they're the ones who need to port it over.
Answer to question 2: He can't answer so he refers to the computer. A computer that he
doesn't even know how to use. So he asks his colleague who is busy helping other customers.
At this point, I'm thinking, c'mon dude, just tell me that you don't know where to go (because he
consistently asked his colleague where to go on the 3 site). So he makes up some
bs excuse to me
"I'm just waiting to connect to the 3 site, won't be long".
By now, he gives up, and just decides to call three support. I asked him
"Is WLM unlimited, included in the $8 pack?", what HE asks support is
"Is WLM compatible with the E63?" The answer he receives is a distinct NO. What the eff? I can clearly see WLM application on my phone..
Anyway, I was done getting answers from this guy.. so I walk to
Optus.
Answer to Question 1: I walked in and I'm attended to. As SOON as I mentioned that I
"switched from Optus to Three". I know his enthusiasm to help me just dropped, seeing as he works for Optus. As I'm talking to him (still asking my question), the dude walks off and goes on the computer to check a completely unrelated matter. His answer was a brief
"I dunno." /shrugs. Where's the customer service, douchebag?
One of the many faces of Optus. I got out of there and went to
MO's Mobiles (or whatever the hell its called), as I got my 3 deal from there. I asked the girl working there same 2 questions.
Answer to question 1: Finally these guys had the decency to call up three and ask about the status. They said its still in the process, I hope SOON because I don't wanna receive anymore calls or SMS's on my old phone.
Answer to question 2: She doesn't know, so she asks her colleague.. to which he confidently answers "
Yep, unlimited!". Thankyou.
After much time walking around.. and coming home now..
I realised I forgot to buy myself a data cable for the phone lol. Which was half the purpose I went to Blacktown today.
gg.
At time of writing this, I am now with 3. Same number. :)
kthx
tri